Privacy Policy

At Narola Machines, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding diamond processing, medical device laser solutions, and industrial laser machines.

Information We Collect

We may collect the following information:

• Personal details (name, phone number, email address)
• Business information (company name, industry category)
• Technical details such as IP address, browser type, and device information
• Enquiry and service requirements shared via forms or calls

How We Use Your Information

Your information is used to:

• Process product inquiries, quotation requests, and order assistance
• Provide after-sales support, installation and machine services
• Improve website performance and customer experience
• Share product updates, offers, and service notifications

Data Security

We use advanced security measures and encrypted systems to protect your data from unauthorized access, alteration, disclosure, or misuse.

Cookies & Tracking

Our website may use cookies to enhance user experience, analyze browsing trends, and improve marketing strategies. You can disable cookies anytime in browser settings.

Third Party Disclosure

We do not sell, rent, or trade your personal information. However, we might share your data with trusted partners for installation, delivery, or machine servicing purposes.

Links to External Sites

Our website may contain links to third-party pages. We are not responsible for their privacy practices or content.

Your Rights

You can request to:

• Access your stored personal information
• Correct inaccurate details
• Opt-out of marketing communications
• Request data deletion from our records

Contact Us

For privacy-related questions, feel free to contact us at:
Email: hardik@narolamachines.com
Phone: +91 9727471482