Terms & Conditions

These Terms and Conditions govern your use of the official website of Narola Machines and the purchase, installation, use, and servicing of our laser machines for diamond, medical, and industrial sectors.

Use of Website

By accessing this website, you agree not to misuse its content, attempt unauthorized access, or damage its functionality by any means.

Product Information & Updates

Narola Machines reserves the right to modify or update product pricing, specifications, features, software, or technologies without prior notice as part of continuous innovation.

Intellectual Property Rights

All content, text, visuals, logos, machine names, and trademarks are the exclusive property of Narola Machines. Any unauthorized copying or commercial usage is strictly prohibited.

Ordering, Delivery & Installation

  • Orders are considered valid only after official confirmation via email or printed documents.
  • Delivery timelines may vary based on production schedules, customization, and logistics.
  • Installation & training will be provided only by authorized Narola technicians.

Warranty & Limitations

Machines purchased from Narola Machines carry a specific warranty period mentioned in the purchase agreement. Warranty does not cover:

  • Misuse or improper operation of the machine.
  • Operation by untrained personnel.
  • Unauthorized repair attempts or modifications.
  • Damage due to electrical faults, fire, or external causes.

Software Licensing

Machine software provided by Narola Machines is licensed and may not be copied, reverse-engineered, sold, or transferred without written permission.

Limitation of Liability

Narola Machines shall not be responsible for business loss, data loss, production delays, profit loss, or damage caused due to improper usage of machines or technical misinterpretations.

Support & Training

Training provided during installation must be followed as instructed. Additional training may be chargeable depending on location or scope.

Jurisdiction & Governing Law

All disputes shall be governed by the laws of India. Any legal proceedings will be subject to the jurisdiction of local courts applicable to Narola Machines corporate location.

Contact Information

For questions regarding these Terms & Conditions, please contact:
Email: hardik@narolamachines.com
Phone: +91 9727471482